yoxi｜your taxi, Enjoy Your Ride With
Enjoy Your Ride With yoxi
Enjoy Your Ride With yoxi

Enjoy Your RideWith yoxi

Choose yoxi for a safe andcomfortable ride

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The Most Comprehensive Ride App

Ride just the way you like it.

Innovative comfortable of Diversified Taxi
Innovative comfortable of Diversified Taxi

Innovative comfortable of Diversified Taxi

Fleet of TOYOTA and Lexus cars no older than 5 years, fixed and transparent rates for easy fare estimation, making every trip a comfortable commuting experience.

Ride With Peace of Mind and Comfort
Ride With Peace of Mind and Comfort

Ride With Peace of Mind and Comfort

Unparalleled in the industry with NT$50 million passenger insurance, a selection of newer vehicles, and the ability to book a taxi with a single tap; it’s never been easier to enjoy a comfortable ride.

Add a Credit Card and Enjoy Exclusive Discounts
Add a Credit Card and Enjoy Exclusive Discounts

Add a Credit Card and Enjoy Exclusive Discounts

Check the fare of your trip through the yoxi app, and choose to pay the fare by cash or automatically with a credit card.

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APP 手機示意圖
APP 手機示意圖

The Easiest Way to Book a Taxi in Taiwan

In 2020, under the global strategic guidance and support of TOYOTA, we launched a new Mobility Service brand - yoxi, based on the concept of “your best taxi” and the spirit of Concept of You.

We strive to ensure our passengers the highest level of autonomy. The comfort of each ride is up to you. From the detailing of the car, the experience of the ride, to the quality of the driver, everything can be tailored to your liking.
yoxi, a taxi that truly understands you, was thus born.

A COMMA’S METAPHOR

The Infinite Possibilities of Mobility Experiences Offered by Hotai

With more than seven decades of experience in the automotive industry, our mission is to provide a perfect ownership experience for car owners, from car sales, repair, leasing, installment plans, to insurance services. The Hotai Group is also actively engaged in car sharing and access experiences. We look forward to providing a wide range of compelling travel services so that more consumers can enjoy quality mobility services.

yoxi focuses on creating a safe, dependable, and comfortable ride. We not only want to be the brand of choice for passengers, but are also committed to being the best partner for drivers. That’s why we provide drivers with comprehensive services such as car purchase, warranty, insurance, and others to help drivers optimize their income and become the preferred dispatch platform for drivers.

Unlimited Mileage, Pleasantly Surprised

Point A to Point B can be Full of Highlights

Point A to Point B can be Full of Highlights

yoxi is committed to providing the best experience for every passenger, with a complete lineup of vehicle types, guaranteed cleanliness, and regular safety inspections, all so you can enjoy the most comfortable cabin quality.

Preference Settings With One Simple Tap

Preference Settings With One Simple Tap

Set your preferences via your mobile phone and we remember it. That’s why you can enjoy a ride tailored to you, every time.

Enough Said, the Driver Knows!

Enough Said, the Driver Knows!

Professional and attentive driver services is the golden standard at yoxi. With one-tap preferences, we'll never interrupt when you need to relax in peace, and we'll be the first to help when you have a specific need.

Creating a rider account

How do I create an yoxi account?

You can use mobile numbers to create a yoxi account. Additionally, you will need to create a password and agree to the terms and conditions.

Help with a trip

Scheduling your ride

  1. Open the app, set your pick-up and destination.
  2. Select your desired coupons, payment method and ride’s note.
  3. Tap “Confirm Order” and your’re on your way.

How to book your ride in advance?

  1. Open the app, set your pick-up and destination.
  2. Tap on the “Reserve”.
  3. Select your desired pick up date and time (up to seven days in advance).
  4. Select your desired coupons, payment method and ride’s note.
  5. Tap “Confirm Order”
  6. You'll be informed that the ride has been scheduled.

How to review your eligible for coupons?

  1. Tap hamburger menu at the top left of the screen.
  2. You can view your eligible for coupons by selecting “Coupons” from the menu.

Trip Issues

How to Cancel a Ride ?

Tap “Cancel Trip” on the bottom bar, and you can cancel your trip.

What should I do if I lose a personal item in the car?

Within 4 hours of the end of your ride, you can tap on the relevant trip record through the “Trip Records” option, scroll down and tap on “Did you forget something in the car?”.

You can then call the driver directly or leave a message for customer service to help you contact the driver.

If it has been more than 4 hours since your ride, you can choose to report it through “Report to Customer Service” or call our customer service hotline at 886+2-7730-1777 for assistance.

Lost and Found Collection Fee

Yellow Taxi: The fare will be charged according to the meter standard in each area, or the price agreed between the driver and you.

Diversified Taxi: The fare will be charged according to the estimated fare indicated on the yoxi app or the fixed fare agreed between the driver and you.

* We kindly remind you to check your belongings when you get off the taxi, and to report your lost valuables to the police first. We will do our best to help you find them, but we cannot guarantee that the driver will be able to recover your lost items. The driver is not responsible for any items left in the vehicle.

Receipts or Proof of Travel

When you have completed a ride, an e-receipt will be sent to the email you registered with yoxi.

If you need a physical (paper) receipt, please ask the driver for one at the end of your trip. You can also tap on “Export Trip” in the upper left menu of the app, check the relevant itinerary and tap on “Export” at the bottom, enter your email and tap on “Send Record”.

Account and Payment Options

Choosing a payment method

You can pay for your rides by either cash, credit card, debit card and Easy card.

We support credit cards including : VISA / MasterCard / JCB

How to set payment method?

  1. Tap hamburger menu at the top left of the screen.
  2. Tap “Payment” and Add your credit card.

Service area

Service area

〔Yellow Taxi〕
Taipei, New Taipei, Keelung, Yilan, Taoyuan, Hsinchu, Taichung, Changhua, Nantou, Tainan, Kaohsiung, Pingtung

Miaoli Area ： Zhunan

〔Diversified Taxi〕
Taipei, New Taipei, Keelung, Taoyuan, Kaohsiung, Taichung

Other Issues

I can't find what I want to ask.

You can proceed to the “Customer Service Center” through the sidebar menu and tap on “Report an Issue”. After filling in the information, your contact information will be sent to the relevant department, and we will contact you as soon as possible.

Otherwise, you can also call our customer service hotline: 886+2-7730-1777